I WOULD PROVIDE A ZERO IF I COULD! I would advise ActivityHero to take this feedback very seriously and determine if this instructor and course provider is fit to work with children. STEER CLEAR!
This was absolutely the worst class my child has ever attended. Here's our experience, the first day out of frustration, for reasons described below, my child made the mistake of moving stickers around on his Rubix cube. The teacher asked to speak with me and I was told that the Rubix was unusable and we needed to get another one. I spoke directly with the teacher, acknowledged the feedback and told him I would be in touch. We fixed the Rubix cube as my child really wanted to learn to solve his Rubix. My child was ready ad excited on day 2 to return to class and learn the Rubix cube which, mind you, is not an easy task. The instructor on this day kept asking my child to look at him when he was being talked to, then he yelled at my child asking him "do you really want to learn Rubix?" The instructor made him cry and forced him to leave the class after hardly 20 minutes of joining. It was EXTREMELY disappointing and really discerning to hear this type of feedback from an 8-year-old child while you're in meetings at work. I would definitely NEVER again allow my child to be around this instructor as his teaching process involves demeaning, degrading, and dismissing young learners.
Objectively here was our experience and challenges overall with the class:
- Poor equipment/connection and difficulty hearing the instructor
- Multiple students expressed inability to hear and understand the instructor
- Talked too fast and moved quickly through steps without confirming comprehension (assumed all children were experts)
- Condescending tone and loud tone when asked for help
- Lack of patience