Information We Collect
In order to help you get the most out of our service, we collect user submitted personally identifiable information when you use the site. We only ask site users to submit the minimum amount of information necessary to use our service. Such information may include your name, password, zip code, email address, and phone number for communication purposes. Information may be submitted to the ActivityHero website or via phone or email when communicating with a ActivityHero representative. For students and parents, we may collect information related to your documentation of and payment for teaching sessions. For teachers, we may collect your Social Security number (SSN) or Federal Employer Identification number (FEIN) for tax purposes or to complete a background check. We also gather non-personally identifiable information when you use the site. Such data is compiled in aggregate and includes things like the referring URL and the type of browser you may be using to access the site. This data is used to better understand and enhance the user experience on the site.
If you elect to pay for an activity with a credit card, we will collect your name, credit card number, expiration date, and address information associated with the account. All financial information is collected securely and encrypted in our system in full compliance with the Payment Card Industry Data Security Standard (PCI DSS).
ActivityHero may share a minimum amount of information between activity providers and students in order to facilitate the arrangement of teachering sessions. ActivityHero does not disclose or sell your personally identifiable information without your consent. We reserve the right to release non-personally identifiable information collected in aggregate, however.
ActivityHero does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to ActivityHero. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed. All contact, including teaching sessions, between a teacher and any minor should, of course, only take place in a supervised setting.
Legal Requests and Business Transfers
Please remember to help keep the site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact ActivityHero for additional assistance.
ActivityHero may send you email communications periodically detailing new features or promotions on the site. You may unsubscribe from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account, please contact us.
440 N Wolfe Rd
Sunnyvale, CA 94085