CANCELLATION POLICY
We are now charged by our registration processor for all activities cancelled by a parent. Therefore, we have had to implement a processing fee for all cancellations (see below). Alternatively, a credit can be issued for the full amount of the activity and be used toward a future program within one year. Refunds or credits will NOT be provided without 24 hours prior notice or for no-shows (one week for multi-day camps and after-school programs).
Please email info@discoversciencecenter.com or call 770 641-9336 to cancel your registration.
INDIVIDUAL LABS/WORKSHOPS:
Homeschool labs, Scout workshops, Parents' Night Out, Young Explorers
Refunds will be issued, minus a $5 processing fee for each workshop, up to 24 hours before the workshop begins. Alternatively, a full credit will be issued up to 24 hours before the workshop begins.
No refunds or credits will be issued for cancellation less than 24 hours before the start of camp, early withdraw, scheduling conflicts, illness, or behavioral dismissal.
MULTI-WEEK COURSES:
Homeschool courses
Refunds will be issued, minus a $20 processing fee for each course, up to 24 hours before the program begins. Alternatively, a full credit will be issued up to 24 hours before the course begins.
No refunds or credits will be issued for cancellation less than 24 hours before the start of camp, early withdraw, scheduling conflicts, illness, or behavioral dismissal.
AFTER-SCHOOL PROGRAMS:
Refunds will be issued, minus a $20 processing fee, up to one week before the program begins. Alternatively, a full credit will be issued up to 24 hours before the after-school program begins.
No refunds or credits will be issued for cancellation less than one week before the start of the program, early withdraw, scheduling conflicts, illness, or behavioral dismissal. No refunds will be issued in the event the school cancels school or after-school activities due to weather or other circumstances – the missed class will be rescheduled or a credit will be issued.
DAY CAMPS (1-2 days):
Refunds will be issued, minus a $10 processing fee for each course, up to 24 hours before the program begins. Alternatively, a full credit will be issued up to 24 hours before the day camp begins.
No refunds or credits will be issued for cancellation less than 24 hours before the start of camp, early withdraw, scheduling conflicts, illness, or behavioral dismissal.
MULTI-DAY CAMPS (3-5 days):
Summer, Fall, Winter and Spring Break Camps
Refunds will be issued, minus a $20 processing fee for each course, up to one week before the program begins. Alternatively, a full credit will be issued up to one week before camp begins.
No refunds or credits will be issued for cancellation less than one week before the start of camp, early withdraw, scheduling conflicts, illness, or behavioral dismissal.
I'm so glad that your kid had a blast! I understand that the 8:30 start time can be difficult to navigate, and we are sorry for the inconvenience.